LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

We handle your account details, payment history and personal information with the same care we put into our lobby. This policy shows exactly how trek toto protects what...

Data SecurityPayment ProtectionTransparencyYour RightsIndonesia Compliant
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trek toto Your Data. Your Control. Our Commitment.

How We Collect and Use Your Information

When you open an account with trek toto, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account secure. We store your name, contact details, payment method and account activity in encrypted systems. We never sell your data to third parties. Your information stays within trek toto and our payment processors in

supported regions where local law permits. We use your details only to deliver the service you signed up for — running your lobby, settling payouts and preventing fraud.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Questions About Your Privacy

Team online

Email Support

Reach our privacy team at [email protected] with any questions about how we handle your data or to request access to your stored information.

Account Settings

Update your contact details, review your login history and manage your data preferences directly from your trek toto account dashboard.

Data Requests

Submit a formal request to download, correct or delete your personal information. We respond within 14 days in supported regions.

TRUST MARKERS

Why Your Privacy Matters to Us

Encryption Standard

All account data and payment details travel through SSL 256-bit encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

No Third-Party Sales

We don't monetize your data. Your account history, preferences and payment methods stay within trek toto unless you explicitly consent otherwise.

Regular Audits

Our systems undergo quarterly security reviews to catch vulnerabilities before they become problems. We keep our infrastructure current.

Transparent Logging

Every login, deposit and withdrawal is logged and visible to you. You can review your full account activity anytime from your dashboard.

Compliant Storage

We store your information in data centres that meet Indonesia's regulatory standards and international security benchmarks for financial platforms.

Incident Response

If a breach occurs, we notify affected users within 48 hours and provide guidance on protecting your account. Transparency is our first step.

How Our Policy Stands Up

Data Minimization
We ask for only what we need to run your account and process your DANA, OVO, GoPay or QRIS payment. No unnecessary fields.
Retention Limits
Account data is kept for the duration of your membership plus 7 years for regulatory compliance. Deleted accounts are purged after that window.
Cookie Clarity
We use cookies to remember your login and track your lobby preferences. You can disable non-essential cookies anytime in your browser settings.
Third-Party Processors
Payment processors and hosting providers sign data-protection agreements. They cannot use your information for their own marketing.
International Transfers
If your data moves outside Indonesia for processing, it remains under the same encryption and access controls as data stored locally.
User Rights
You can request access, correction or deletion of your personal information. We honour these requests within 14 days in supported regions.
Policy Updates
When we change this policy, we notify you via email and in-app message. Material changes require your explicit consent before they take effect.
AT A GLANCE

What Protects Your Account

Two-Factor Authentication Enable 2FA on your trek toto account to add a...
Session Timeout Inactive accounts log out automatically after 30 minutes. This prevents...
Password Standards We require strong passwords and never store them in plain...
Fraud Detection Our system flags unusual login locations, rapid withdrawals and suspicious...
Payment Verification DANA, OVO, GoPay and QRIS transactions are verified through your...
Account Recovery If you lose access, we verify your identity through email...

Privacy Questions Answered

We retain your account information for 7 years after closure to comply with Indonesian financial regulations. After that period, your data is permanently deleted from our systems.

Yes. Submit a data-access request through your account settings or email [email protected]. We'll provide a complete export of your stored information within 14 days.

No. Payment details are processed by your payment provider and stored in their secure systems. trek toto receives only a transaction confirmation, not your card or wallet credentials.

We notify all affected users within 48 hours with details of what was accessed and steps to protect your account. We also report the incident to relevant Indonesian authorities.

No. We never sell or share your personal data with third parties for marketing purposes. Your information is used only to operate your account and process transactions.

Yes. You can disable non-essential cookies in your browser settings. Essential cookies for login and security cannot be disabled, but you control everything else.

Log into your trek toto account and visit Settings to update your email, phone or address. To delete your account, contact [email protected] with your request.